Read Our Reviews from Top Rated Dealer In Palatine, IL

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Page: 1 of 88 (867 reviews)

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lildago 55

06/01/2026
5.00

This was my first time purchasing a used vehicle and I gotta say I am very impressed with this dealership they take pride in the vehicles they sell, mike k. Was the gentleman that helped me through the process and let's just say he is great at what he does! Made sure I was happy with the purchase and everything entailed let me go on a test drive throughly check out the vehicle and even took it to get a pre inspection of you are stopping into pickup a vehicle make sure to speak with Mike! Good job guys if I need another vehicle soon I will be back. 👍

Jeffrey Berryhill

05/28/2026
5.00

I purchased a 2007 Lexus RX here and had a great experience. Denys efficiently walked us through the process and patiently answered all of our questions. We were given plenty of time to try out this car and had no trouble completing the sale. I would definitely do business with them again when needed 👍

Ethan Hanson

05/23/2026
5.00

Ali Shams

05/19/2026
5.00

They were very helpful in all aspects to find me what vehicle I was looking for. Salesperson was not pushing for the sale of the car, rather giving us the choices we had with our budget. I was very satisfied with the price that we paid.

Rob Greene

05/11/2026
5.00

Happy with my experience at Car City :) first time buying a car and Denys was helpful in making it happen. Car was as advertised. Nice folks

Jr_Gran2

05/10/2026
5.00

Great buying experience. Just purchased my 2022 honda accord and Jesus was really helpful and made everything accommodating for me and my wife. Definitely will recommend!

Jose Carlos

05/09/2026
5.00

Me atendió Jesús muy atento y muy paciente. El mejor muchas. Muchas gracias

Juan Diaz

05/09/2026
5.00

Diana provided an exceptional car-buying experience for me and my family while helping us purchase our Toyota RAV4. She was professional, knowledgeable, and attentive throughout the entire process. Diana took the time to understand our needs, answered all of our questions thoroughly, and made the experience smooth and efficient from beginning to end. We truly appreciated her honesty, patience, and commitment to excellent customer service. We are very satisfied with our purchase and would highly recommend Diana to anyone looking for a reliable and professional salesperson.

Marjanae Maggett

05/09/2026
5.00

Jesus was an amazing sales rep. He was very responsive and welcoming as well as Will and Demetri (the owner). I LOVED MY EXPERIENCE AND MY NEW CAR 1,000,000/10 stars for sure !!!

Mandie Blankenship

05/02/2026
4.00

They were very patient and super helpful.

Page: 1 of 88 (867 reviews)

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Happy client - 2012 VOLVO XC60

Thank you for the experience, we are multilingual and also speak Ukranian.

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Happy Client - 2018 Jeep Cherokee

Thank you for making the trip from Burlington, WI. We are glad the transaction was straightforward and honest.

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Happy Client - 2018 Mercedes Benz C300

Happy with the purchase of our Mercedes Benz, thank you Jesus!

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happy client - 1997 TOYOTA SOARER

Purchased my dream JDM from Car City inc.

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HAPPY CLIENT - 2013 SUBARU STI

Happy with the customer service and attention to detail, my dreamcar was worth the wait and i'm glad Car City Inc helped me put this all together and easy for me.

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ALICIA OJEDA - 2009 LEXUS IS250

THE BEST CUSTOMER SERVICE IN THE INDUSTRY!

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DERIC TEHWAN - 2014 HONDA ACCORD

Fabian is a good guy, he helps me and even explained more to me, he’s so patient and passionate in his job I really appreciate that.

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GREGORY WALLIN - 2015 BMW 3 SERIES

4 days ago

New

Great deal great place Allan is the best Gabriel is a boss he took care of us highly recommend ??????????????????????????????

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KAREEN LESLIE - 2012 TOYOTA HIGHLANDER

Gabriel, Fabian and Allen did an awesome job to help me with my complete process. They were very informative, friendly and courteous. I got a nice discount and drove off in my favorite ride on the lot. Thanks guys for hooking me up.

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LINDSEY LIEPOLD - 2019 VOLKSWAGEN ATLAS


Lindsey Liepold

21 hours ago

New

I had a great experience here with Paul. Everyone was super nice, they were not pushy, and really tried to get things done as quick as possible. They made the process pretty seamless. We love our new vehicle, which was immaculate and well cared for. We traveled 4 hours and they updated us through text to let us know the vehicle was still available (so we didn't waste time). We really highly recommend this place!

Car City Inc BBB Business Review