Read Our Reviews from Top Rated Dealer In Palatine, IL

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Sort By:

Per Page:

Edilberto Villa

03/03/2026

5.00

Thank you for the customer service and experience. I recently bought a vehicle here and I'm very happy with Car City. Highly recommend to friends and family

Elaine Mata

03/02/2026

5.00

Barbara Bateman

02/24/2026

5.00

Great customer service 👏 👌 👍Car City is the place to be!!!!Any car you need they got you!!!!!Sooooooo many beautiful cars and truck!! They treat you like family!!!🥰

Alie Shamsutdinova

02/23/2026

5.00

Thank you guys for everything! Quick and excellent service. Nicko Kim is the best — highly recommend!

Sidi Ahmed

02/23/2026

5.00

We were lucky that we got the chance to have niko with as! He gave as good help and we got to a nice deal❤️

Med Ahmed Hadj

02/23/2026

5.00

Nicko kim🤗

Joshua Duran

02/22/2026

5.00

Fabion sold me an Infiniti Q50 10/10 experience, great customer service from Nicko Kim as well felt very welcomed & comfortable. Pleasure working with you on getting my first car, highly recommend.

Giselle Morales

02/21/2026

5.00

Friendly faces and great service made the process easy. Thank you Jesus

TheOtherEvolution

02/21/2026

5.00

Excellent experience buying a 2024 Toyota Prius prime SE from this company. They were Extremely responsive, polite, and professional, and made my purchasing experience very seamless. Highly recommend this company.

Elena Mata

02/21/2026

5.00

Great experience customer service was great!! started off with Nicko great guy and finished up with Fabian which he also has awesome customer service and helped my son get into his dream car made the whole experience smooth and fast. Highly recommended!!!

Happy client - 2012 VOLVO XC60

Thank you for the experience, we are multilingual and also speak Ukranian.

Happy Client - 2018 Jeep Cherokee

Thank you for making the trip from Burlington, WI. We are glad the transaction was straightforward and honest.

Happy Client - 2018 Mercedes Benz C300

Happy with the purchase of our Mercedes Benz, thank you Jesus!

happy client - 1997 TOYOTA SOARER

Purchased my dream JDM from Car City inc.

HAPPY CLIENT - 2013 SUBARU STI

Happy with the customer service and attention to detail, my dreamcar was worth the wait and i'm glad Car City Inc helped me put this all together and easy for me.

ALICIA OJEDA - 2009 LEXUS IS250

THE BEST CUSTOMER SERVICE IN THE INDUSTRY!

DERIC TEHWAN - 2014 HONDA ACCORD

Fabian is a good guy, he helps me and even explained more to me, he’s so patient and passionate in his job I really appreciate that.

GREGORY WALLIN - 2015 BMW 3 SERIES

4 days ago

New

Great deal great place Allan is the best Gabriel is a boss he took care of us highly recommend ??????????????????????????????

KAREEN LESLIE - 2012 TOYOTA HIGHLANDER

Gabriel, Fabian and Allen did an awesome job to help me with my complete process. They were very informative, friendly and courteous. I got a nice discount and drove off in my favorite ride on the lot. Thanks guys for hooking me up.

LINDSEY LIEPOLD - 2019 VOLKSWAGEN ATLAS

Lindsey Liepold

Local Guide·14 reviews

21 hours ago

New

I had a great experience here with Paul. Everyone was super nice, they were not pushy, and really tried to get things done as quick as possible. They made the process pretty seamless. We love our new vehicle, which was immaculate and well cared for. We traveled 4 hours and they updated us through text to let us know the vehicle was still available (so we didn't waste time). We really highly recommend this place!