Read Our Reviews from Top Rated Dealer In Palatine, IL

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Page: 1 of 90 (893 reviews)

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Zander Peschke

08/31/2026
5.00

Mike was the best and same with everybody else that works there! I definitely recommend this place if you’re looking for a good deal on a used car. Very clean and professional

Lisa Davison

08/21/2026
5.00

My son was looking to buy his first car. I got a referral to Car City in Palatine, Illinois. We couldn’t have been happier with the service we received. Everyone was so pleasant and the facility was so nice. Phil Laporta was our salesman. He was absolutely wonderful and so easy to work with. What a terrific experience my son had buying his first car from Car City in Palatine.

Joey Davison

08/21/2026
5.00

Had such a great experience buying my first car here. Great spot for a reliable car and to get trusted information. Phil was so great, couldn’t recommend enough! Didn’t find any luck like this at any other used card lots

Maria Aguilar

08/20/2026
5.00

Potato Blas

08/20/2026
5.00

Philip was very helpful came out to us with tons of passion helped us pick the right car

Brandyn Wind

08/10/2026
5.00

Very nice people and quick to get the car

Scott ferrier

08/10/2026
5.00

Amazing service : The team at CarCity really care about their clients overall experience. I travelled from out of town to pick up my near 20 year old Jaguar which I had purchased based on internet images and a video. which I would then drive 300 miles back home.The car presented as better than expected but within a few miles of driving away from the dealership, the car developed a fault so I returned to the dealership expecting to be told this was my problem. Not at all, the team rallied round and stood behind their reputation, fixed the fault and transported the car to my door.Regular updates on the arrival of the parts were received making this the best car buying experience I had had in 30 years, Way better than my main Jaguar Land Rover dealership.

Patrick Hoffman

08/08/2026
5.00

Just got myself a 2013 Honda crosstair from the man himself Mike K who did a fanominal job working with me. Wouldn’t even let me look at the bad cars cause he said he wouldn’t do that to a kid or anybody else. Respectable man and company!

Addyson Condon

08/08/2026
5.00

Phil was very nice, he took care of us and made the car buying process super easy!

Adriana Arroyo

08/06/2026
5.00

I came in with a hope to get into a better car situation than I’m currently in and Mike K. helped me do just that! Mike is a wonderful salesman with a very personable personality and was more than willing to go above and beyond to assist me. I am more than grateful for all he did!!!!!

Page: 1 of 90 (893 reviews)

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Happy client - 2012 VOLVO XC60

Thank you for the experience, we are multilingual and also speak Ukranian.

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Happy Client - 2018 Jeep Cherokee

Thank you for making the trip from Burlington, WI. We are glad the transaction was straightforward and honest.

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Happy Client - 2018 Mercedes Benz C300

Happy with the purchase of our Mercedes Benz, thank you Jesus!

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happy client - 1997 TOYOTA SOARER

Purchased my dream JDM from Car City inc.

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HAPPY CLIENT - 2013 SUBARU STI

Happy with the customer service and attention to detail, my dreamcar was worth the wait and i'm glad Car City Inc helped me put this all together and easy for me.

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ALICIA OJEDA - 2009 LEXUS IS250

THE BEST CUSTOMER SERVICE IN THE INDUSTRY!

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DERIC TEHWAN - 2014 HONDA ACCORD

Fabian is a good guy, he helps me and even explained more to me, he’s so patient and passionate in his job I really appreciate that.

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GREGORY WALLIN - 2015 BMW 3 SERIES

4 days ago

New

Great deal great place Allan is the best Gabriel is a boss he took care of us highly recommend ??????????????????????????????

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KAREEN LESLIE - 2012 TOYOTA HIGHLANDER

Gabriel, Fabian and Allen did an awesome job to help me with my complete process. They were very informative, friendly and courteous. I got a nice discount and drove off in my favorite ride on the lot. Thanks guys for hooking me up.

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LINDSEY LIEPOLD - 2019 VOLKSWAGEN ATLAS


Lindsey Liepold

21 hours ago

New

I had a great experience here with Paul. Everyone was super nice, they were not pushy, and really tried to get things done as quick as possible. They made the process pretty seamless. We love our new vehicle, which was immaculate and well cared for. We traveled 4 hours and they updated us through text to let us know the vehicle was still available (so we didn't waste time). We really highly recommend this place!

Car City Inc BBB Business Review